Shipping Policy

At Ice House Farm, we're not your average Amazon fulfillment center - we're a small, family-run goat farm that just happens to make some pretty tasty cheese! And to ensure that our products arrive at your doorstep fresh and in the best possible condition, we ship all orders via UPS on Tuesdays.

Now, we know what you're thinking: "But goats can't drive delivery trucks!" Well, you're right - but our human friends at UPS are more than happy to lend a hand (or a hoof, if you will).

If any items in your order are out of stock at the time of your purchase, don't worry - we'll ship your order as soon as we can or on the following Tuesday. Just remember: good things come to those who wait (and love goats).

Please note that we do not ship to P.O. Boxes or internationally.

If you have any questions about our shipping policy, please don't hesitate to contact us.

Returns and exchanges

We don't accept returns. If your product was damaged in shipping please contact us and we can assist you with replacement items. If you have any issues at all with your order, just reach out and we'll be able to help.